FAQ
Have questions about Pressalit products and solutions? See our FAQ section below for helpful answers on products, installations, and more.
If you need help finding prices and dealers, please do not hesitate to contact us and we will help you.
In our product catalog for toilet seats, you can search for a toilet seat either by manufacturer or by the shape and dimensions of your toilet pan.
Feel free to contact us directly in case of any further questions.
The mounting instructions (videos and PDF installation instructions) can be found on the respective product in ou product catalog.
Our mounting videos will also be available here.
You will find cleaning instructions for a specific product on the respective product page in our catalog for toilet seats.
A general guidance on how to clean a toilet seat:
Please use a mild soap solution to clean the seat. Dry off any residual water or cleaning agent with a soft cloth. For a wooden toilet seat, please make sure that you do not fold down the lid before the seat and lid are completely dry. Avoid contact of the seat and hinges with abrasive, corrosive or chlorine-based cleaners, as these may cause damage or lead to flash rust. Therefore, when cleaning the bowl, make sure that the seat and cover are kept in an upright position until all cleaning agent has been flushed away.
Yes we do. To help you design accessible bathrooms, Pressalit offers BIM-files (rfa) and CAD-files (dwg) for most of the products in the categories Accessible bathrooms, Shower and changing tables, Daycare changing tables and Height adjustabel kitchens.
The files are available to download from the section “Downloads” under each individual product.
Should you require several files, it is also possible to download them in one go from our Mediabank by searching for rfa and/or dwg files and selecting the ones you want from there.
You can find images of our products in our Media bank.
You can also find videos on our channels: Youtube and Vimeo.
We protect your privacy. You can read more in our Privacy policy here.
Here are links to our Terms and conditions.
Pressalit terms of sale and delivery (opens .pdf file in new tab)
General purchasing terms (opens .pdf file in new tab)
You will find product related certificates on the individual product pages in our product catalog.
Here are our certificates regarding recycling of electrical products and producer responsibility.
WEEE directive: Environmental information about recycling of Pressalit electric products (opens .pdf file in new tab)
Elretur: Certificate for producer responsibility (opens .pdf file in new tab)
Yes. We care for each other, and at Pressalit we say “Let’s make room for people”. This applies to our customers as well as to our end users and naturally to our employees too.
In order to take care of each other, we have created a whistle-blower system where everyone anonymously can report suspected irregularities or illegalities concerning employees, management, board members, or other of our stakeholders.
To access the whistleblower system and read our policy in this area, please click on this link:
Pressalit Whistleblowerportal (https://pressalit.whistleportal.net/)